POLICIES


SCHEDULING

To secure your desired time, make your reservation early. If you would like to request a particular practitioner, please let us know when booking your appointment. Standing appointments are always advisable to ensure your favorite time and practitioner, on a consistent basis.

PUNCTUALITY

Please arrive 15 minutes prior to your appointment time. First time clients will have Client History & Treatment Consent forms to fill out.  Your treatment will start promptly. If you arrive late for your service, your treatment may be modified. All treatments end on time so that the next guest will not be inconvenienced.

CANCELLATIONS
Your scheduled appointment is reserved exclusively for you.  A credit card number is required to secure all appointments in our salon and spa.  The Argyle requires 24 hours minimum cancellation notice. 
Cancellations made under 24 hours will be subject to half the charge of the appointment cost.  Appointments canceled within 4 hours of the appointment will be subject to a full charge of the appointment cost.


STANDARD POLICY
A credit card number or gift certificate number is required to secure all appointments.

UPON ARRIVING
Feel free to arrive in whatever is comfortable. We will provide you with a robe and sandals.We are not responsible for lost or stolen items and encourage you to leave valuables at home.


DURING YOUR VISIT

To get the most out of your treatment, communicate with your therapist. Your comfort and enjoyment are most important to us. So let us know if you have concerns about depth of pressure during your massage, the temperature of your spa room, music volume or other issues.

QUIET, PLEASE

To maintain a peaceful atmosphere in the spa, we ask that you turn off your cell phone, and keep any conversation to a very quite level at all times.

GRATUITIES

Gratuity is accepted in cash or check and we also have an ATM for your convenience. Gratuities are never added to treatments. The amount of the gratuities you leave for your service is always left to your discretion, however, a 20% gratuity is customary.

AGE REQUIREMENTS

Guest must be at least 18 year of age to have a private treatment. Spa services for those younger are provided at our discretion, and a parent or adult guardian must be present. Our couples’ room is ideal for children’s massages.

IF YOU ARE PREGNANT
Your medical professional’s consent is requested before we begin your treatment. If this is unobtainable, we request that you sign a waiver of liability prior to your service. Let us know, when you make your reservation which trimester you will be in at the time of your appointment.

ABOUT SUITE TIME
This is your time to enjoy the amenities of the spa suites, whether it be retreating into a luxurious sea salt bath, lingering in a warm shower or just enjoying a moment to yourself. You may, of course, upgrade to an hour or more suite time. You can take advantage of our full, gourmet menu offered form the renowned Tower Bar in your suite and/or have our stylist’s blow out your hair for the evening. The possibilities are limitless. Please let us know ahead of time so we may best accommodate your requests.

All prices are subject to change without notice. All times stated are approximate.

Argyle Salon & Spa reserves the right to refuse services at our discretion.